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Although we strive for the maximum quality of our products and services, sometimes there may be a defect or the product needs to be returned.
Even in such moments, however, we will try to do our best for you and help you claim the product.
Complaints about purchased goods and the complaint procedure are described in our terms and conditions
(section 6. Terms of complaints and returns).
In any case, however, we aim to simplify everything for you and to handle your possible claim as soon as possible, without unnecessary complications and delays.
Therefore, we recommend that you contact us as soon as possible using the form below. Please describe the defect in detail or the reason for the complaint.